Privacy Policy

At Add10 we believe everyone is entitled to respect of their privacy. The following document details our approach when it comes to handling the data from people who visit our website and how we process said data. Our aim is to respect your privacy and comply with the General Data Protection Regulation (GDPR). This Policy may change from time to time so please check occasionally to ensure you are happy with said changes.

By using our website you are agreeing to the terms set by this Policy.

Who are we?

Add10 are a digital communications agency that work within the non-profit sector. We are a limited company (Add10 Limited – 10937393) located at Add10 Unit 8 20 Carlisle Lane, London, United Kingdom, SE1 7LG. Any questions regarding this Policy should be directed at

We are also the Data Controller for this website.

How do we collect information from you?

We collect information from you when you submit a contact form, download a media asset that sits behind an email gateway or request to receive our newsletter. In these cases the type of personal data collected can include:

E-mail – this is necessary for response of contact and servicing of request (as per Article 6(1)(b) & Article 6(1)(f) of GDPR)

First and last name – again necessary for response of contact, servicing of request and personalisation of response (as per Article 6(1)(b) & Article 6(1)(f) of GDPR)

Place of work –  used by us to understand the type of correspondence. We are also interested in keeping relevant individuals up to date with services which might be relevant to specific professionals (Article 6(1)(f) of GDPR).

IP address – collected by analytics software used to understand how our website is accessed and used.

Occasionally we would like to send promotional marketing correspondence about relevant services and relevant sector news. We will always ask for consent (Article 6(1)(a) of GDPR) to do this and will not restrict your actions on the site in anyway. You can unsubscribe at any time by sending a request to with the headline “Unsubscribe”.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Who should you contact to remove information?

We believe you should have absolute control over your data. If at any time you wish for us to remove information about you or would like to revoke consent for marketing communications simply email us at

How do you update your information?

Similarly if you wish to update the information we hold about you simply email us at with a description of your required changes.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted and protected with 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer or in the URL bar in Chrome.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.


Add10 use cookies to understand our user’s activities. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

How long do we keep your personal data?

For the purposes of marketing emails and correspondence emails we will keep your information until you unsubscribe.

Links to other websites

The Add10 website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

Your Data Abroad

We do not transfer or process data outside the European Economic Area unless we have your specific consent or where the nature of the processing requires it (for example, because you have chosen to use an email or other communications service which routes data outside the EEA).